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Eric Muffley



Cellular & Voicemail  (765) xxx-xxxx

West Lafayette, IN  47906



•   Certifications:  A+ , Network+, Microsoft Systems Certified Administrator

•   Indiana University

        Masters of Public Management (Spring 2009)

        Certificate of Public Management

•   Indiana University Graduate

        Bachelor of Science degree in Information Systems

        Minor in Criminal Justice

•   Purdue University Graduate

        Associate of Science degree in Computer Technology

•   Ivy Tech State College Graduate

        Associate Degree in Computer Science

•   Western High School Graduate – CORE 40




•   See Attachment

•   Attendee of Indianapolis .NET Developers Group, Indianapolis Professional Association for SQL Server,

    SharePoint Users of Indiana, and Microsoft Tech Events




Systems Engineer - Purdue University - Engineering Computer Network

West Lafayette, Indiana (January 2012-Current)

•   Maintain the College of Engineering 5000+ windows and linux desktops


Windows Systems Administrator - Purdue University - Department of Statistics

West Lafayette, Indiana (July 2010-October 2011)

•   Maintain 100+ windows desktops and just over a half a dozen windows servers

•   Keep up to date with all patches and updates especially security and ensuring thorough enforcement of policies

•   Assist faculty, staff and graduate students in their IT needs


Desktop Administrator - Ivy Tech State College

Kokomo, Indiana (February 2005-June 2010)

•   Supervise between 3 to 8 IT subordinates; including FT, PT, Temp, work studies and Interns

•   Provided technical support to staff, students and college employee community

•   Maintain 1000+ PCs and 40+ Servers, about a million dollar inventory

•   Worked closely with Network Administrator

•  UPS, WAP and Cisco Switch Management

•   McAfee ePolicy Orchestrator, Microsoft Systems Management Server including Operating System Deployment, Active Directory, Group Policy and Remote Installation Services

•   Covert camera surveillance specialist

•   Continuing Education Teacher: All Levels of Excel, FrontPage, PowerPoint, Word and Basic Computer Skills

•   Reciprocated in New Employee Interview Process and Employee Recognition committee


AV Multimedia Specialist - Ivy Tech State College

Kokomo, Indiana (August 2004-February 2005)

•   Ran Polycom video conference equipment

•   Maintained schedule for all AV equipment and Inventory

•   Assisted Computer Services (CATS)


Computer Technician – Computers Made Easy – 3829 S. LaFoutain

Kokomo, Indiana (July 2003-August 2004) Part-Time

•   Fix and repair problematic computers

•   Install business networks

•   Computer sales


Two-Way Video Telecommunications Technician/Student Assistant/Tutor - Ivy Tech State College

Kokomo, Indiana (August 1999-July 2003) Part-Time

•   Run and maintain an ATM/VOIP linked video conference system for connected remote classrooms

•   Tutored; computers and advanced math

•   Maintained library duties


Sales Representative - Radio Shack – Dixon/Maplecrest

Kokomo, Indiana (November 1997-November 1998) Part-Time

•   Marketing & selling of various electronic merchandise

•   Certified in Customer Relations, Retail Selling Skills, and Sprint products

•   Managing daily accounting activities

•   Recording and depositing store funds

•   Maintaining daily sales reports

•   Active manager for two weeks




•   Who’s Who Among Students in American Junior Colleges Academic Honors

•   Ivy Tech State College - Student Government Association.

    Senator Fall 1999-Spring 2001 | Secretary Fall 2001-Spring 2002 | Vice President Fall 2002-Spring 2003